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A family-run business since 1985, Alan Furman & Co. is one of the largest discounters of fine watches and precious jewelry in the United States. We take pride in providing our customers with the best value for their money. And we know our customers agree, just read what they have to say about doing business with our company.
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Testimonials
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"Just wanted to let you know that I already received my beautiful new watch. I love it and the service you provided. Your web site is terrific and gives the consumer a feeling of confidence. Your calls were handled very well. I will be giving your name to all my friends in the market for a new Rolex. Thank you so much!"
--Julie W.
Las Vegas, NV
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"Hi! I just wanted to thank your staff for sending my husband's watch "overnight" so that he would receive it yesterday for his big surprise for Valentine's Day! He LOVES it! I appreciate your thoughtfulness in arranging for it to arrive on time and make the day special!"
--Deb M.
West Lafayette, IN
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"I just wanted to send a positive email to the service response that I received from Darrell. He returned my message promptly and explained what had been done and why. Service like this makes me want to consider a new watch."
--Rob D.
Bradenton, FL
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"Just got my submariner back from you. The way you polished it, the watch now looks like it did the day it was brand new, your turn around time was fast, and it seems to be keeping accurate time. I purchased my wife's Rolex from you and will continue to recommend your store to anyone who asks me about my Rolex."
--Rick G
New Berlin, WI
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"I recently purchased a Rolex watch for my husband from your shop. I conducted the entire transaction over the course of several phone calls with Ruth. I wanted to let you know that Ruth was wonderful- helpful, patient, knowledgable, and readily available to answer my myriad of questions. She walked me through the entire process from watch selection to payment options as I was unable to come to your store in person. My husband is just thrilled with his watch and I am thrilled with the buying experience. Thank you."
--Jane T.
Alexandria, VA
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"It's been several months since I purchased your recommended Ulysse Nardin Maxi Chronometer and I continue to receive compliments from others and it is my first choice over my other sport watches: Sub, Daytona, etc. Please do me a favor and do not sell anymore, I really like having a unique watch. Thanks again, a very happy long-term client."
--Christian E.
Longwood, FL
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Questions? Call us!
(800) 654-7184
Member Since 1985
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"Great price! Great service! The watch was supposed to take a week to come in and took 2 days. You sent it second day air and it came in 1 day. It doesn't get any better than that. THANKS!"
-- Jon S.
Flagstaff, AZ
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"Thank you again for the outstanding service from Alan Furman & Co. My certified pre-owned Rolex is exactly like you described it. It's "mint" condition and I am very pleased with our transaction. I spent months researching new and used Rolex's and found myself returning to you for a second time. You may remember that I purchased a new Rolex for my wife from your company a few years ago. I have recommended you to friends and relatives. Again, thanks for your help, honesty and fine service."
-- Cal L.
Chatsworth, CA
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"Thanks so much for delivering on your word of price, time and quality of product!! I love my new Submariner and it has all papers, box, etc as you said. I look forward to doing business with you in the future and will recommend you to my friends and family. Thanks again for holding true to your word, a rare quality in today's world."
-- Brooks E.
Honesdale, PA
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"Just a note to thank you for working with me on securing my Rolex GMT Master II - it arrived as promised and is definitely an awesome timepiece! Everyone I encountered at your company was courteous, helpful and knowledgeable - I ought to know, considering the number of calls I put in to check wire status, ask questions, etc! With all the options available for goods & services on the internet (& the potential for problems with high ticket items like jewelry), AF & Co provided a comfort level akin to dealing with my "local" jeweler. I am very pleased with my experience & hope to do business with you again in the future!"
-- Phillip H.
Satellite Beach, FL
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"It is exactly 3:39 as I write this email. The reason I know the time is because the Rolex Date Just your associate sent me four weeks ago is beautiful and is keeping beautiful time. Your associate handled this transaction expertly, quickly and with great courtesy. I'm sure I'll be sending more customers to him."
-- Donald A.
Evanston, IL
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"Thank you so much for your time and efforts. Both you and your website have proven to be very professional and experts in your fields. I'm sure we'll be doing business again in the future. Once again thanks for your efforts."
-- Jeff L.
Grand Prairie, TX
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"I just received my new watch today (I ordered it yesterday), and am very pleased with not only your speed in shipping it, but with your courtesy when I called yesterday. I will definintely purchase additional watches from you. Thanks."
-- Mark C.
Columbus, OH
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"I wanted to thank you for helping my wife with her recent purchase of my new Blancpain Villeret Moonphase. She got it for me for Christmas this year and it was exactly what I wanted. She also mentioned that you folks were very helpful."
-- Vince R.
Saint James, NY
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"Thank you very much for your kindness and considerations during the purchase of my Zenith Class Sport Watch. I appreciate your superb customer service and professionalism and will definitely buy my future watches from you."
-- Sun L.
Beverly Hills, CA
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"Thank you for all your help with the lovely Rolex watch for my wife. It was my anniversary present (38th) to her. She loves it - I was told that the soft pink face is "perfect" for a lot of outfits. I may well be back to you folks some day. This has been a very smooth transaction. My compliments."
-- Dan S.
Andover, MA
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"I am writing to compliment you on the outstanding service I received when I recently returned a watch I purchased for a minor repair.
I mailed it to on Wednesday afternoon and was shocked to have it back by Friday! In fact my entire experience purchasing this watch on-line from your company was so professional and superior that I would highly recommend it to my friends and family."
-- Karen K.
New York, NY
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"Just received the replacement watch via UPS (one day turnaround). You guys are awesome-excellent service!!! From the beginning in November to today."
-- Mark K.
Alpharetta, GA
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"Received the ring at 9:30 Friday morning as promised. It was much more than I expected. Thanks for all your help putting this together for me."
-- Dale C.
Bacliff, TX
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"I got the ring just now and it's perfect! The 'head' is exactly what I wanted and I'm more than pleased!! Thanks for everything!"
-- Martha R.
Chesapeake, VA
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"Just a note to say thanks for the service in my Sub - it looks like new after the polishing and seems to be running great."
-- Steve J.
Tacoma, WA
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"Thank you for your personal assistance concerning our recent watch purchase. All four watches have arrived. Each one is exactly what we wanted. We are thrilled with them and have already received several requests from friends for your address. We are more than pleased to recommend you to all that ask.
We look forward to placing more orders as we have two children about to finish college and law school and want to "mark" those events with a special gift. Since our first purchase from you in 1987, we would not think about working with anyone else."
-- Charles G.
Oakton, VA
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"Just wanted to thank you for the excellent customer service you provided to me. The watch turned out great, and my wife loves it."
-- Paul H.
Plano, TX
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"I would like to thank you personally, for the fine professionalism of your staff yesterday, and you taking the time personally to meet and answer my questions while visiting your establishment in evaluating my "old Rolex", its repairs and the many reasons to move up and move on. What was impressive was, when I called on the phone and requested information, how I was greeted at the door, and how professional your "young salesman" was. I was very impressed by his "exact knowledge of the product". His product knowledge was past perfection. Even more impressive was you finding the time to stop your busy day to talk to me as an expert, after you left I had the joy of learning it was the owner of the establishment I had just spoken with."
-- Ted S.
Pasadena, MD
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"Everyone has been more than kind and helpful. Please share this letter with your management. I have been extremely happy with the service I received so far. As you know, buying over the internet can be intimidating especially with high dollar items."
-- Benjamin S.
San Francisco, CA
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"I also really want you to know I really enjoy working with you as I find you very personable, knowledgable and professional to a fault! I hope Alan appreciates you as much as I do. You are a true asset to your company. I just wanted you to know, I think you're awesome!"
-- Kevin S.
Santa Rosa, CA
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"Just want you to know that my new watch arrived 2 days ago and is keeping excellent time. I want to thank Carissa for quickly locating this specific model as I had expected a wait of several weeks."
-- John E.
Clifton Park, NY
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"Thanks for the excellent service. I received my watch yesterday. WOW, that's fast delivery. The watch is magnificent. I will continue to buy my watches from Alan Furman."
-- Dave L.
Wichita, KS
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"Just a short note to say that my new Rolex Submariner arrived and I'm particularly happy with it and the service you provided. This purchase has been a great experience."
-- Dean W.
Seattle, WA
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"Recently I purchased a new Rolex 16613 from your online store. While I did not purchase the most expensive watch, your salesman made me feel like I had. Ordering an expensive watch from a person or company you know nothing about is extremely risky, but you made me feel comfortable about my order. You will forever have my business."
-- Richard W.
Lakeview, OR
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"Thank you for your help. My Rolex is lovely and I will appreciate it for years to come."
-- Susan S.
Minneapolis, MN
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"Thank you very much for your time and personal attention on Friday. After weeks and weeks of searching for the "perfect" watch Richie couldn't believe that he purchased the one you were wearing!
Again, thank you - it was a pleasure meeting you and I hope to be seeing you soon."
-- Pattie W.
Washington, DC
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"I received the watch - thank you very much. The product is great as well as the service level of you and your firm."
-- Marc H.
Bridgewater, MA
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"Just a quick note to confirm acceptance of the watch and to say thank you for the great experience purchasing my first "high end" watch.
Again, thanks for working with me and the quick service. Looking forward to doing business with in the near future."
-- Steve G.
Upper Marlboro, MD
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"Thank you very much for the accessories I requested, I received them today. I have to thank you and the rest of your courteous and helpful staff for a great buying experience! I am thrilled with my new watch, and with the personal service I received while doing business with your company. I will highly recommend your company to family and friends."
-- Leon S.
Burke, VA
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"I just wanted to drop you a quick e-mail thanking you for the transaction on my new Rolex. I received it today and am delighted with the watch and service from Alan Furman."
-- Mark G.
West Grove, PA
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"It's a beautiful watch and we both LOVE it. Thank you so much for your courteous demeanor and your helpfulness. It was really a pleasure doing business with you and everyone at Alan Furman."
-- Chelsi S.
Washington, DC
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"Thanks so much for getting my watch fixed earlier. When I got home last night and saw it I felt I had a new watch! I just couldn't leave town without thanking you."
-- Toni B.
Laytonsville, MD
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"My new watch arrived this am. I am very pleased with your product, pricing and service and will be a customer of Alan Furman for years to come. Thanks."
-- Roger C.
Raleigh, NC
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"The Ladies Patek arrived today - as promised. It is really beautiful. Thank you and Alan for getting this for me! I will look forward to doing business with you again."
-- Scott B.
Lancaster, SC
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"I recently purchased the model 16610 Rolex Sub from you all and I must say I have been very impressed with the sales and service I received. I called the store for some assistance regarding the watch. And your associate Darrell answered my questions in great detail. He was very informative and helpful in assisting me. Again, I'd like to emphasize it's been a pleasure in dealing with you. I will make future purchases with you, and would recommend you all to anyone! Thanks!"
-- Rodney P.
El Granada, CA
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"The ring fit perfectly and was an absolute hit! Thank you for your help and advice on sizing and research with the jeweler."
-- Mike G.
Seattle, WA
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"The watch was delivered the other day and my daughter said it works and looks beautifully. Thank you and Alan for all your help."
-- Paul H.
Melbourne, FL
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"Thanks for the excellent service you provided recently on my 16610 Sub! It was gaining 11 seconds/day and now it is happily ticking along, only losing .8 seconds/day, which makes me feel a lot better about the watch and money I spent on it.
My experience with you, Alan and the company has been extremely pleasant and I have already recommended your firm to my friends!"
-- Shannon F.
Tacoma, WA
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"I received the watch on Wednesday and gave it to my husband for his 40th birthday on Saturday. He loved it. I appreciate your advice in selecting the watch, and your prompt and professional service. If I buy another watch I will definitely work with you again."
-- Saima L.
San Diego, CA
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"Just thought I'd let you know how much I love my Rolex Presidential. I worked for 35 yrs. and always loved this watch until I could finally buy it. It looks great."
-- Alan K.
Sarasota, FL
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"My watch was delivered today - really fast delivery service! It looks great and I appreciate your wonderful help."
-- Bill O.
San Antonio, TX
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"I got my watch today. It's a beauty. You have been great to do business with. Thanks for keeping me posted."
-- Steve B.
Everett, WA
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"Wanted to let you know that I received my Rolex Daytona on time and in perfect condition.
Thank you for your quick service. I appreciate your professionalism."
-- George H.
Monrovia, CA
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"Also, had my appraiser look at the watch and everything is perfect - as you already knew.
When I need something else, I'll drop you a note. Thanks for the help."
-- Cliff C.
Duluth, GA
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"Just a note to say the watch I ordered, I received in one day, it is everything I ordered. Thank you."
-- Skip N.
St. Petersburg, FL
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"She loved the watch. She could not believe it; now she wants me to get a Rolex!"
-- Bob V.
Scottsdale, AZ
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"Not only did Maggie say 'yes' but she was floored by the ring. It really is beautiful. We're getting married in January so we will be in touch about weddings rings. Thanks again!"
-- Anthony L.
Silver Spring, MD
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Offering fine watches, precious jewelry, magnificent crystal and the finest silverware since 1985.
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| (800) 654-7184
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watches@alanfurman.com
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Fax (301) 881-0810
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